Privacy Policy
OntoCraft treats your personal information with care and complies with applicable laws.
Effective July 5, 2026
1. General
OntoCraft, Inc. (the 'Company') complies with the Personal Information Protection Act and other applicable laws, and makes every effort to protect users' personal information. This policy applies to the website operated by the Company (ontocraft.com) and related services.
2. Personal Information We Collect
The Company collects the following personal information to provide its services.
- Contact form: name, organization, email, phone (optional), inquiry content
- Demo request: name, organization, email, phone, request details
- Newsletter subscription: email address, areas of interest
- Automatically collected: access logs, cookies, service usage records, device and browser information
3. Purpose of Collection and Use
Collected personal information is used only for the following purposes.
- Responding to and handling contact and demo requests
- Sending newsletters and service updates
- Improving service quality and analyzing usage statistics
4. Retention and Use Period
In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved. Where retention is required by applicable law, the information is retained for the corresponding period.
- Contact and demo request records: 3 years after the purpose is achieved
- Newsletter subscription information: until the subscription is cancelled
- Information subject to statutory retention: for the period prescribed by law
5. Consignment of Personal Information Processing
The Company consigns the processing of personal information as follows to provide its services; some consignees are located outside Korea.
- Vercel Inc. — website hosting and operation (United States)
- Resend — email and newsletter delivery (United States)
- Google Cloud Platform — data storage and processing (including overseas regions)
- Upstash — content interaction data storage (overseas)
6. Destruction Procedure and Method
Information in electronic file form is permanently deleted using methods that make recovery or reproduction impossible, and printed materials are shredded or incinerated.
7. Rights of Data Subjects
Users may at any time request access to, correction of, deletion of, or suspension of processing of their personal information. Requests to the Privacy Officer below will be handled without delay.
8. Privacy Officer
For inquiries, complaints, or remedies regarding personal information processing, please contact the following.
- Privacy Officer: [to be confirmed]
- Contact: [to be confirmed]
9. Duty to Notify
In the event of any addition, deletion, or modification to this Privacy Policy, the Company will provide notice through the website before it takes effect.